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Privacy Policy
Effective Date: January 2025
NXTSTATE Research
NXTSTATE (“NXTSTATE,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit nxtstate.co or make a purchase from our site.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Billing and shipping address
- Payment details (processed through third-party providers)
- Order details
- Information submitted through contact forms or customer support inquiries
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring websites
- General usage data for analytics and security purposes
This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling orders
- Sending order confirmations, shipping updates, and customer notifications
- Responding to inquiries and providing support
- Operating, improving, and optimizing website performance
- Detecting and preventing fraudulent or unauthorized activity
- Maintaining internal records and compliance procedures
We do not sell or share personal information with third parties for advertising or marketing.
3. Payment Processing
All payment information is handled securely by third-party payment processors.
We do not store or have access to full credit card numbers or sensitive payment credentials.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Improve user experience and website performance
- Analyze site traffic and behavior
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We may share your information only in the following circumstances:
5.1 Service Providers
We may share limited information with trusted third parties who assist with:
- Payment processing
- Order fulfillment and shipping
- Website hosting and analytics
- Email notifications and support systems
Service providers are authorized to use your information only as necessary to perform their services.
5.2 Legal Obligations
We may disclose your information if required to comply with:
- Applicable laws
- Government requests
- Court orders
- Fraud investigations
- Security incidents
We do not voluntarily share customer information for any other purpose.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL encryption
- Secure checkout systems
- Regular security scans
- Limited access to customer data
While we strive to safeguard your information, no online transmission is completely secure.
7. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Access to the data we hold
- Request deletion of your data
- Opt-out of data sharing
To submit a request, contact us at support@nxtstate.co.
8. Email Communications
We may send emails related to:
- Order confirmations
- Shipping updates
- Account or policy changes
- General announcements or catalog updates
You may unsubscribe from non-transactional emails at any time using the link provided in each message.
We do not send medical, dosing, or consumption-related content.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
10. Research-Only Disclaimer
All NXTSTATE products are intended strictly for laboratory research purposes.
We do not collect, store, or process any health or medical information.
Nothing on our site constitutes medical, diagnostic, or usage advice.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website constitutes acceptance of the revised policy.
12. Contact Information
For questions about this Privacy Policy or your data, contact us through our “contact us” form
Location: Chicago, IL
Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
