This Shipping Policy explains how orders are processed, fulfilled, and delivered when purchasing from NXTSTATE. By placing an order with NXTSTATE, you agree to the terms outlined below.
All orders are processed Monday through Friday, excluding holidays.
We do not guarantee same-day fulfillment.
Orders are shipped via major U.S. carriers (USPS, UPS, or other available services). Shipping options will vary based on your location and carrier availability.
Estimated delivery times (after processing):
Delivery estimates are provided by the carrier and cannot be guaranteed.
Once your order ships, you will receive an email containing:
Tracking updates may be delayed during weekends or holidays.
NXTSTATE currently ships within the United States only.
We do not ship to:
If an address is ineligible, we will contact you for an alternate shipping option or cancel the order.
Packages returned due to:
…may be reshipped at the buyer’s expense.
We are not responsible for lost packages caused by:
If tracking shows delivered but you did not receive your package:
NXTSTATE is not liable for stolen or mis-delivered packages once marked “delivered” by the carrier.
If your package arrives damaged:
We will review and, if approved, issue a replacement.
Orders cannot be changed or canceled once processing has begun.
If you need an adjustment, contact us immediately — we cannot guarantee modifications after the order enters fulfillment.
All shipped products are intended strictly for laboratory research purposes. We do not ship products for:
Orders suggesting misuse may be canceled or denied.
For shipping-related questions, please use our contact form.
Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
NXTSTATE LLC